Right On Time
Established in 2015. Right On Time Movers have served thousands of families and businesses. We are family-owned fully-licensed and insured. Being a family owned business helps us recognize the importance of efficiency, reliability and dependability.
Our professional movers are dedicated to providing reliable, and efficient service. We will work with you to accommodate your specific moving needs. Our #1 goal is customer service and we will do what it takes to keep all our customers happy.
Our Moving Process
Step 1 – First Contact:
When you decide to reach out to Right On Time Movers, you will speak live to a highly trained sales person who has knowledge about the entire moving process. They will give you a straightforward, accurate estimate.
Step 2 – Before Your Move:
At Right On Time Movers, we have a special team of employees called move coordinators who are 100% dedicated to the careful planning of your move. No matter how complex or simple your move may seem, we will help you in any way we can. We offer advice on packing and making note of your inventory, and we’ll explain every step so you know exactly what to expect. You will have your move coordinator’s direct phone number and email address, and we promise to call you in the days preceding your move for any last questions.
Step 3 – Moving Day:
On your moving day, you will be greeted by, friendly, professional movers ready to work. Led by an experienced crew chief, our movers are carefully screened and given the knowledge and tools to get the job done right and fast. You will never see a ROTM taking a smoke break or sitting down on the job. They will work as long as it takes to get the move done, even if unexpected challenges arise during the day. Large, awkward pieces, narrow stairs, bad weather, or broken elevators are all part of what you hire us to handle, so you don’t have to worry!
Step 4 – After The Move:
Even after payment has been taken and your crew has departed your new home, you are never on your own when it comes to questions you may have or extra help you may need. Call your move coordinator if you have any concerns about your move. Most importantly, we want to know how everything went, so complete our online survey so we can ensure you are not only satisfied, but delighted enough to become a customer for life, and hopefully tell your friends and family about us, too!
Our Quality Guarantee
Right On Time Movers Promise to deliver exceptional service to every customer, guaranteed. Contact us anytime if you believe we have performed otherwise.
Whether moving locally or moving long distance, all of our customers expect and deserve nothing less than a job well done, and we are committed to providing the highest quality moving service in the industry:
Service -Our friendly move consultants go above and beyond to make sure you are satisfied, and that every detail of your move is planned and accounted for.
Training - Our movers are full-time, seasoned employees who receive exceptional technical and customer-service training.
Execution - Every member of the ROTM is empowered to deliver exceptional service, from short local moves to long-distance relocations.
In the unlikely event you are dissatisfied with the performance of one of our moving team members, please contact your move coordinator at (480) 808-1237 or email us at firstname.lastname@example.org